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Welcome to Movin! By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully before using the Movin platform.

1. Acceptance of Terms

By creating an account, accessing, or using Movin’s app or website, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree to these terms, you may not use our services.


2. Eligibility

You must be at least 18 years old to use the Movin platform. By registering, you represent and warrant that you meet this age requirement.


3. Account Registration

To use our services, you are required to create an account. You are responsible for:

  • Providing accurate and up-to-date information.

  • Maintaining the confidentiality of your login credentials.

  • All activities that occur under your account.

Movin reserves the right to suspend or terminate accounts that provide false information or misuse the platform.


4. Services Provided

Movin connects users (riders) with drivers for intercity and local rides. The platform offers the following key features:

  • User-initiated bidding: Riders set their bid amount for a trip, and drivers respond.

  • Driver-initiated rides: Drivers create a ride and users bid for a spot.

Movin acts solely as a technology platform to facilitate these connections and does not directly provide transportation services.


5. Bidding System

  • User-Initiated Bidding: Riders can set their bid amount for their trip. Drivers will respond to bids based on the user’s offer.

  • Driver-Initiated Rides: Drivers post ride offers, and users can bid to join the trip.

  • Movin is not responsible for the final agreement or disputes between riders and drivers regarding bids.


6. Payments

All payments must be processed through the Movin platform. Riders agree to:

  • Pay the fare as agreed with the driver.

  • Cover additional charges such as cancellation fees, if applicable. Movin may charge a service fee to facilitate transactions on the platform.


7. Cancellations

  • Riders and drivers may cancel rides according to the cancellation policy outlined in the app.

  • Frequent cancellations or no-shows may result in penalties or account suspension.


8. Conduct and Responsibilities

All users agree to:

  • Behave respectfully and responsibly during rides.

  • Comply with all applicable laws and regulations.

  • Avoid discriminatory, harmful, or illegal activities on the platform.

Drivers are required to:

  • Maintain valid driving licenses and insurance.

  • Ensure the safety and cleanliness of their vehicles.


9. Liability

Movin provides a platform to connect riders and drivers but does not assume liability for:

  • Any personal injury or property damage resulting from rides.

  • Misconduct by any user or driver.

Users agree to use the Movin platform at their own risk.


10. Termination

Movin reserves the right to:

  • Suspend or terminate accounts for violations of these terms.

  • Modify or discontinue services without prior notice.


11. Privacy

Movin collects and processes user data in accordance with our Privacy Policy. By using the platform, you consent to such data practices.


12. Changes to Terms

Movin may update these Terms of Service from time to time. Continued use of the platform constitutes acceptance of the updated terms.


13. Dispute Resolution

Any disputes arising from the use of Movin services will be resolved through arbitration in accordance with local laws.


14. Contact Us

If you have any questions or concerns about these terms, please contact us at support@movin.com.np


By using Movin, you agree to these Terms of Service. Thank you for choosing Movin for your travel needs!

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